Last updated: 13 March 2026
At MudNest Aura, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website mudnestaura.in or placing an order with us.
Information We Collect
When you use our website or place an order, we may collect certain information necessary to process and deliver your order.
This may include:
Personal Information
- Name
- Phone number
- Email address (if provided)
- Shipping address
Order Information
- Products ordered
- Order details and delivery preferences
Communication Data
- Messages sent through contact forms
- Customer support inquiries
Technical Information
- IP address
- Browser type
- Device information
- Basic website usage data
Cash on Delivery (COD)
MudNest Aura currently operates on a Cash on Delivery (COD) payment model.
This means:
- Customers pay only when the order is delivered.
- We do not collect or store any online payment details such as credit card numbers, debit card details, or banking information.
How We Use Your Information
The information we collect is used to:
- Process and confirm your orders
- Arrange product delivery to your address
- Communicate order updates and support responses
- Improve our website and customer experience
- Prevent fraudulent orders or misuse of our services
- We only collect information that is necessary to provide our services.
Data Protection
MudNest Aura takes reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
We do not sell, rent, or trade customer data to third parties.
However, limited information may be shared with trusted service providers such as:
- Delivery and logistics partners
- Website service providers
- Legal authorities when required by law
These parties receive only the information necessary to perform their services.
Cookies
Our website may use cookies to enhance your browsing experience and analyze website performance.
Cookies help us understand how visitors interact with our website so we can improve functionality and usability.
You can disable cookies anytime through your browser settings.
Third-Party Services
We may use certain third-party tools or services for:
- Website analytics
- Website hosting
- Delivery management
These services operate under their own privacy policies.
Changes to This Policy
MudNest Aura may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on this page with the revised date.
Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
Email: mudnestaura@gmail.com
Business Email: info@mudnestaura.in
Phone: +91 9819220431
Address:
12, Haraiya, Sohanria
Deoria, Uttar Pradesh – 274408
India